RewardRush / Support

Help & Support

How can we help you?

Find answers to common questions about earning, wallets, redemptions and your account.

Browse frequently asked questions below

Balances and transactions

Withdrawals and vouchers

How does RewardRush work?

RewardRush will allow registered users to complete eligible activities and earn rewards after successful verification.

When will my earnings appear in my wallet?

Eligible earnings will be reflected after the relevant provider confirms and verifies the activity.

Why are my rewards pending?

Some activities require provider-side verification. Pending rewards should not be treated as available balance until approved.

How can I redeem my rewards?

Available redemption methods, minimum thresholds and processing rules will be displayed after the wallet and payout services are activated.

How does the referral programme work?

Referral links, qualification conditions and rewards will become available when the referral programme is activated.

What should I do if a task is not credited?

Keep the task details and completion time. Contact support once the support ticket system is activated.

Our support ticket and contact channels will be available after backend integration.

Live support

Coming soon

Email support

Contact channel pending